Refund & Cancellation Policy

This policy explains when a plan bought on BarcodeWorldTech.com can be cancelled and when a payment is refunded. "We" and "us" mean Barcode World, operated by S.S. Solutions, Guntur, Andhra Pradesh, India.

1. When you pay

You are asked to pay only after your application has been reviewed and approved. Payment is made online through our payment gateway or by bank transfer, for the plan price plus GST shown on your order.

2. Cancelling before you pay

You may withdraw an application or leave an order unpaid at any time. Nothing is charged, and no cancellation fee applies.

3. Cancelling after you pay

  • Within 7 days of payment, if no barcode has been generated: you may cancel and receive a refund of the plan price, less any payment gateway or bank charges that are not returned to us.
  • After 7 days, or once any barcode has been generated: the plan cannot be cancelled for a refund. A barcode series is reserved for your business when your plan starts and the numbers issued from it cannot be given to anyone else.

4. Payments that are always refunded

  • A duplicate payment for the same order.
  • An amount debited from your account for an order that was not recorded as paid. Banks and the payment gateway usually reverse these on their own within 5 to 7 working days; if that does not happen, we will refund it.
  • A payment for a plan that we are unable to provide.

5. What is not refunded

  • Barcodes or validity left unused when a plan expires.
  • The difference in price if you later decide a smaller plan would have been enough.
  • A plan that we suspend or end because of false information, forged documents or misuse of the service.
  • A plan bought without checking whether your retailers or marketplaces require GS1-issued numbers. Please read our Disclaimer before you pay.

6. How to ask for a cancellation or refund

Write to us using the details on our Contact page from your registered email address, giving your order number and the reason. We acknowledge requests within 2 working days and decide them within 7 working days.

7. How refunds are paid

Approved refunds are sent to the original payment method, or to the bank account the transfer came from, within 7 to 10 working days of approval. Your bank may take further time to show the credit. Where an invoice has been issued, we issue a credit note and GST is adjusted as tax law allows.

8. Cancellation by us

If we cannot approve an application, no payment is taken. If we withdraw the service altogether while your plan is running, we refund the price for the unused part of its validity.

9. Changes to this policy

We may update this policy. The version on this page when you pay is the one that applies to that payment.